Article 1
The Future of AI in Insurance to 2035
A scenario-based view of how AI may reshape insurance products, operations, employment and customer relationships.
The future of AI-enabled insurance
The Future of AI in Insurance
Ten original articles examining how artificial intelligence is reshaping insurance, risk, regulation and customer outcomes.
Article 2
Agentic AI in Insurance Operations
How autonomous AI agents could transform insurance workflows—and why authority boundaries matter more than fluency.
Article 3
Real-Time Insurance and Continuous Underwriting
The future of continuously updated coverage based on sensors, transactions and changing exposure.
Article 4
Multimodal AI for Insurance Claims
How models combining images, documents, voice and sensor data may accelerate claims while introducing new failure modes.
Article 5
Digital Twins and the Future of Insurance
How digital twins may support prevention, underwriting and claims for buildings, factories, infrastructure and supply chains.
Article 6
AI and Embedded Insurance
The opportunities and conduct risks when insurance is priced and offered inside digital purchases and platforms.
Article 7
Conversational AI and Insurance Customers
Designing insurance assistants that explain cover accurately, recognise vulnerability and escalate complex decisions.
Article 8
AI and Parametric Insurance
How AI may improve trigger design and loss correlation while increasing basis, data and model risks.
Article 9
Can AI Reduce the Insurance Protection Gap?
Assessing whether alternative data and automation can expand affordable coverage without deepening exclusion.
Article 10
The Human Insurer in an AI-Driven Future
Which underwriting, actuarial, claims and compliance capabilities become more important as automation expands.
This collection is educational analysis. Institutions should apply the laws, regulatory rules and professional advice relevant to their jurisdiction and facts.